At CyberStudio, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are

Our website address is: https://www.cyberstudio.co.za. We provide website development, SEO, and digital marketing services.

2. Information We Collect

  • Contact Forms: When you complete a “Strategy Session” or “Service Enquiry” form, we collect your name, email address, phone number, and project details. This information is used solely to respond to your enquiry.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
  • Cookies: If you leave a comment or interact with our forms, you may opt-in to saving your details in cookies for your convenience. We also use cookies to analyze website traffic and improve your browsing experience.

3. Purpose of Processing

We process your personal information to:

  • Respond to service enquiries and provide quotes.
  • Improve our website performance and user experience.
  • Comply with legal and regulatory obligations in South Africa.

4. How Long We Retain Your Data

  • Form Submissions: We retain lead information for as long as necessary to provide our services or as required by South African law for administrative purposes.
  • Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • Registered Users: For users that register on our website (if any), we store the personal information provided in their user profile.

5. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We only share data with:

  • Automated Services: Visitor comments and form submissions may be checked through automated spam detection services.
  • Technical Partners: We may share data with service providers who assist in our operations (e.g., hosting providers), provided they are also POPIA compliant.

6. Your Rights Over Your Data

In accordance with POPIA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction or deletion of your personal information.
  • Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at info@cyberstudio.co.za.

7. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content.

8. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.